Responsible for development of account plans for selected named accounts. · Responsible for achieving quarterly & annual sales targets. · Responsible for the overall planning, strategy, direction and control of all sales in the allocated accounts; achievement of agreed sales targets; and the development of future sales plans. · Responsible for building and maintaining sales pipeline in CRM and submitting required sales forecasts. · Responsible for handling escalated customer complaints. · Required to communicate with customers to ensure that contractual service agreements and expectations are exceeded. · Provide sales, technology and business-related expertise particularly in the relevant Industry. · Establish contacts and building positive relationships/networks with senior level decision makers of the relevant Industry and its environment. Required Qualification · Bachelor's degree · A proven track record in achieving and exceeding sales targets · Minimum of 5 years of experience selling ERP software solutions · High level of energy, drive, intellect, enthusiasm, initiative, and commitment; including the ability to work in a high-pressure, fast-moving environment · Self-motivated to expand personal professional knowledge of product and selling skills, and pursue high performance achievement · Strong communication skills, over the phone and face to face, and capable of managing professional sales presentations. · Proven ability to manage multiple concurrent sales cycles. · Proven ability to collaborate with team members · Perfect verbal and written English fluency Must have IT/Software/ERP sales account management background.