Reception Duties

• Greet and welcome visitors, clients, and employees in a professional manner.
• Answer, screen, and forward incoming calls promptly and accurately.
• Handle inquiries and provide information about the organization.
• Maintain the cleanliness and organization of the reception area.

Administrative Support

• Manage meeting room bookings and schedule appointments.
• Assist with clerical tasks, including data entry, filing, and document preparation.
• Maintain and update office directories and contact lists.
• Distribute incoming mail and handle outgoing correspondence.

Visitor Management

• Maintain visitor logs and issue visitor badges as required.
• Notify relevant staff members of visitor arrivals.

Coordination

• Liaise with internal departments for smooth communication and task execution.
• Coordinate with vendors and service providers for office supplies, maintenance, or repairs.

Customer Service

• Address visitor or client complaints and escalate issues as necessary.
• Ensure a positive experience for all guests and employees.

Other Duties

• Support event planning and coordination efforts.
• Perform other related tasks as assigned by the management.