Client Relationship Management:

• Serve as the primary point of contact for clients to maintain strong and trusted relationships.
• Conduct regular meetings to assess client satisfaction and identify growth opportunities.

Business Development:

• Identify and pursue opportunities to upsell and cross-sell products/services to meet sales targets.
• Develop strategies to expand the client base and increase market share.

Client Support:

• Resolve client queries and concerns promptly and professionally.
• Collaborate with internal teams to ensure seamless delivery of services.

Market Analysis & Reporting:

• Stay updated on market trends, competitive analysis, and industry developments.
• Prepare regular reports on client status, revenue projections, and customer feedback.

Customer Advocacy:

• Act as a voice for the client within the organization, advocating for their needs.