Job Title (Designation) Operations Executive(Jr.)
Location Mumbai
Target Industry E-Commerce
● Develop and implement strategic plans to optimize logistics operations and order fulfilment processes,
ensuring cost-effectiveness and maximum efficiency.
● Collaborate with cross-functional teams, including suppliers, sales, and customer service, to ensure
seamless coordination of activities throughout the order fulfilment cycle.
● Oversee and manage logistics activities, including transportation, warehousing, inventory
management, and distribution to meet customer demands and delivery deadlines.
● Negotiate and maintain relationships with logistics service providers, ensuring competitive pricing,
quality service, and adherence to service level agreements.
● Monitor and analyz0065 key performance indicators (KPIs) related to logistics and order fulfilment,
identifying areas for improvement and implementing corrective actions.
● Develop and maintain standard operating procedures (SOPs) for logistics and order management
processes, ensuring compliance with industry regulations and company policies.
● Ensure accurate and timely processing of customer orders, including inventory allocation, picking,
packing, and shipping.
● Collaborate with the customer service team to address customer inquiries, resolve order-related
issues, and provide exceptional service throughout the order fulfilment process.
● Monitor inventory levels, conduct regular stock checks, and implement strategies to optimize
inventory management and reduce stockouts.
● Stay updated with industry trends, emerging technologies, and best practices in logistics and order
management, and propose innovative solutions to enhance efficiency and customer satisfaction.
Requirement Details
Educational Qualification: Bachelor's degree in logistics, supply chain management, business administration, or a
related field. A master's degree is preferred.
Work Experience No. of Years Proven experience in logistics management, order fulfilment, or a similar role,
preferably in a fast-paced and dynamic environment.
Gender Preference Any
Contractual/employment Full-time
Requirement on English proficiency on
a scale of 1-5: 2 years or more.
Functional Skills/ Experience Checklist
● Strong knowledge of logistics operations, including transportation, warehousing, inventory
management, and distribution.
● Excellent understanding of order management processes, including order entry, fulfilment, and
customer service.
● Demonstrated leadership skills, with the ability to effectively manage and motivate crossfunctional teams.
● Exceptional problem-solving and analytical abilities, with a data-driven mindset.
● Excellent communication and interpersonal skills, with the ability to collaborate with internal
teams, external partners, and customers.
● Proficiency in using logistics software and systems, including warehouse management systems
(WMS) and enterprise resource planning (ERP) software.
● Strong attention to detail, organizational skills, and the ability to prioritize and multitask in a
fast-paced environment.
● Knowledge of industry regulations and compliance standards related to logistics and order
fulfilment management.
Email ID: rahulk.kanojia@white-force.in
Contact : 9300955707