DESIGNATION Shift Manager
REPORTING TO Restaurant Manager
SECTION Front of the House
DEPARTMENT Food & Beverage
FUNCTIONAL JOB DESCRIPTION
To conduct the briefs of the team members at the commencement of the shift
Open or close the restaurant (when responsible for the first or last shift)
To check the table set up, cleanliness, AC temperature at the commencement of
Shift
To supervise and guide the team members in performing their work
Delegate tasks to restaurant staff and supervise their performance
Manage dinning reservations
Maintain a fully-stocked inventory and order food supplies, as needed
To promote and upsell the special menus and services
Arrange to have shifts covered (e.g. when employees take time off)
Help staff resolve on-the-job challenges
Track daily costs and revenues
Balance the cash register at the end of the shift
Coordinate with suppliers as they deliver food product orders
Ensure client satisfaction and gracefully handle any complaints
To check the restaurant set up at the commencement of the shift
To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements etc
To approve the stores requisitions of the various items required at restaurant
Inform the next Shift Manager about pending tasks
Report maintenance and training needs.
To plan and prepare the action plan for handling busy operations time
To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly
To comply with all health and safety regulations
To maintain log book and to make necessary entries for further prompt action
ADMINISTRATIVE JOB DESCRIPTION
To approve leaves of the team members
To prepare duty roster of the team members of restaurant
To conduct the training for team members as per the training calendar
FOR MORE QNQUIRY -
CALL ON - 9171730707
SHARE CV - shivani.samundre@white-force.in