Employee Type:
Full TimeContact Person:
Anushka SinghContact:
8956859167Location:
MumbaiJob Position:
Quality AuditorExperience
0 to 1 YearsQualifications:
12thSalary:
₹200000 - ₹ 300000Date posted:
15-May-25Axis My India
Mumbai
Role and Key Responsibilities:
• Conduct Quality audits on Calls and share feedback with agents.
• Conduct compliance and Quality checks and ensure timely reporting.
• Drive continuous improvement - make recommendations and drive improvement.
• Strengthen Quality management processes/ framework to improve quality
delivery.
• Ensure data management for all deliverables and be accessible without any
delay.
• Participate in internal & external calibrations to ensure consistent
scoring & feedback delivery approach.
Contact Details
Name- Anushka Singh
contact no- 8956859167
E-mail id- anushkawhiteforce24@gmail.com