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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Shruti Trainee 1
  • Contact:

    8103516707
  • Location:

    Bengaluru
  • Job Position:

    Customer Success Executive
  • Experience

    0 to 3 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹200000 - ₹ 300000
  • Date posted:

    09-Jul-25

Customer Success Executive

Ikeva

Bengaluru

Job Description:

Key Responsibilities:
Client Management
● Reception Management.
● Be the first person for the point of contact for clients.
● Great and assist members & their guests.
● Handle potential client visits.
● To manage incoming and outgoing calls for clients & iKeva.
● Plan and execute fun and engaging activities for clients.
Operations Management
● Receive and register client requests.
● Coordinate with housekeeping and security teams for optimal service delivery.
● Manage and control inventory & ordering of consumables in the center.
● Monitor upkeep of the facility.
● Ensure tickets are raised for client complaints and the same is addressed on priority.
● Assist your managers in making the center successful.
Desired Candidate Profile
● Vibrant personality & Positive attitude.
● Excellent communication skills.
● Customer centric.
● Good coordination & multitasking skills.
● Knowledge with MS-Office & experience in any other software or application is preferable.