About Tripleplay Broadband Pvt Ltd

Tripleplay Broadband Pvt Ltd is a leading provider of broadband and internet services, delivering high-speed internet solutions to residential and business customers. We pride ourselves on our customer-centric approach, innovative solutions, and commitment to connecting communities with reliable internet services.

Role Overview

The Field Sales Executive will be responsible for generating new business and maintaining existing customer relationships within a designated territory. This role requires a dynamic and results-driven individual with excellent interpersonal skills and a passion for technology and sales.

Key Responsibilities

• Prospecting and Lead Generation:

  • Identify potential customers through various methods such as cold calling, door-to-door canvassing, networking, and referrals.
  • Schedule meetings and presentations with potential clients to demonstrate the value of Tripleplay's broadband services.

• Sales and Customer Acquisition:

  • Conduct sales presentations and product demonstrations to residential and business clients.
  • Close sales and achieve monthly and quarterly sales targets.
  • Negotiate contracts and agreements to maximize profit.

• Customer Relationship Management:

  • Maintain strong relationships with existing customers to ensure high levels of customer satisfaction and retention.
  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Provide after-sales support to ensure continued satisfaction and service uptake.

• Market Analysis and Reporting:

  • Keep up-to-date with market trends, competitor activities, and industry developments.
  • Provide regular reports on sales activities, results, market conditions, and customer feedback to the Sales Manager.

• Collaboration and Teamwork:

  • Work closely with the marketing team to develop and implement effective sales strategies and campaigns.
  • Collaborate with technical and customer support teams to ensure seamless service delivery.

Qualifications and Skills

• Education:

  • Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

• Experience:

  • Proven experience in field sales, preferably in the telecommunications or broadband industry.
  • Demonstrated ability to meet sales targets and deliver results.

• Skills:

  • Strong communication and interpersonal skills.
  • Excellent negotiation and closing skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in using CRM software and MS Office applications.
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