Responsibilities and Duties 

● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment, etc. to the loan customers 

● Detailing transaction-related details like available payment modes, and how to make payments through these modes 

● Resolving customer queries related to loan disbursal, loan repayments, etc. Required Experience, Skills, and Qualifications

 ● Any full-time UG degree 

● Calling experience is a big plus 

● Strong verbal and written communication skills