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Job Information

  • Employee Type:

    Full Time

  • Contact Person:

    Kirti Soni

  • Contact:

    9329931736

  • Location:

    Delhi

  • Job Position:

    Customer Support Executive

  • Experience

    0 to 2 Years

  • Qualifications:

    Any Graduate

  • Salary:

    ₹100000 - ₹ 300000

  • Date posted:

    17-Aug-24

Customer Support Executive

Go4Worldbusiness Pvt Ltd

Delhi

Job Description:

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  • Provide prompt and efficient customer support through various channels (phone, email, chat)
  • Resolve customer issues and complaints in a timely and satisfactory manner
  • Build strong customer relationships through excellent communication and problem-solving skills
  • Understand and articulate product/service features and benefits
  • Maintain accurate records of customer interactions and resolutions
  • Identify and escalate complex issues to relevant departments
  • Contribute to process improvement initiatives to enhance customer experience
  • Meet individual and team performance metrics