Are you a dynamic professional with a passion for shaping exceptional customer experiences? We have an exciting opportunity for a VOC Manager to join a team and lead groundbreaking initiatives in standardisng Customer Insights and Customer Experience reporting. This organisation prioritises regular feedback and continuously evolves and innovates approaches to ensure the businesses stay ahead of changing trends and better address the needs and expectations of their customers. Overall, prioritizing customer satisfaction and engagement is key to improving overall performance and customer experiences. Does this sound like the type of company and team you would like to work for?