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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Shilpi Umrele
  • Contact:

    9303791657
  • Location:

    Navi Mumbai Panvel
  • Job Position:

    Customer Support Specialist
  • Experience

    0 to 3 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹100000 - ₹ 300000
  • Date posted:

    26-Oct-24

Customer Support Specialist

Fatakpay Digital Private Ltd

Navi Mumbai Panvel

Job Description:

Job Description
• Contact potential or existing customers to inform them about a product or service using scripts
 • Answer questions about products or the company
 • Ask questions to understand customer requirements and close sales
 • Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
 • Handle grievances to preserve the company’s reputation
 • Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.

Shilpi Umrele 

9303791657

shilpi.mrele@white-force.in