Employee Type:
Full TimeContact Person:
Simran DsouzaContact:
9303440707Location:
MumbaiJob Position:
Customer Support SpecialistExperience
0 to 3 YearsQualifications:
Any GraduateSalary:
₹100000 - ₹ 300000Date posted:
04-Nov-24Fatakpay Digital Private Ltd
Mumbai
Job Description
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.
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