Customer Coordination: Daily communication with customers to update them on delivery plans and obtain necessary information for job orders.

Invoice Generation: Ensure timely and accurate invoicing for customer services.

Internal Collaboration: Liaise regularly with internal departments to resolve issues and ensure smooth customer service operations.

Customer Reports: Prepare and manage various types of customer reports.

Shipping Line Knowledge: Demonstrate an understanding of shipping line processes.

Operational Knowledge: Familiarity with operations processes between port and CFS (Container Freight Station).

Document Management: Manage and coordinate documents such as Bond & LOI, EIR Copy, and ENBLOCK.