Job Description:     Telecaller/ Telecounselor Responsibilities:  Making calls to potential customers  Explaining company services and products  Maintaining daily call records  Submitting daily progress reports  Contacting current and potential clients to inform them regarding the product and service.  Answering all queries and questions regarding the company and product.  Understanding customers’ requirements by asking questions and closing the deal.  Keeping the customer database maintained and updated.  Taking and processing orders accurately.  Preserve the company’s reputation by handling grievances.  Facilitating companies’ sales by going the extra mile and meeting a sales quota.  Keeping a record of all the sales calls and notes of useful information. Qualifications:  12 th / Grads or higher education  Fluent communication skills in the local language  1+ years of experience as a tele caller or any similar role.  Proven track record of successfully achieving the sales quota.  Knowledge of computer programs like CRM and telephone systems.  Efficient with English.  Excellent interpersonal and communication skills.  Excellent negotiation skills and the ability to resolve issues.