Dispatch, Sorting & Parcel Handover

• Ensure timely and accurate dispatch of parcels
  

• Supervise sorting activities and proper handover procedures
  

Delivery Team Management

• Coordinate daily tasks and schedules with delivery personnel
  

• Track delivery performance and ensure smooth execution of deliveries
  

Return Order Management

• Handle all return orders and ensure they are created in the system within defined timelines
  

• Maintain records and follow-up to ensure proper closure
  

Sort Center Management

• Oversee operations at the sort center and ensure workflow efficiency
  

• Maintain cleanliness, order, and compliance with safety standards
  

Reconciliation

• Perform daily reconciliation and ensure accurate billing closures in the system
  

• Report discrepancies and follow-up for resolution
  

Collections & Outstanding Control