URGENT HIRING for Regional Collection Manager (Unsecured Loan PL/BL)

Email ID: rahulk.kanojia@white-force.in 

Contact : 9300955707

Experience - 10 to 15 Years in Collection

Location - Ahmedabad and Baroda (Gujarat)

Role & responsibilities

 

•  Accountable for reducing delinquency by flow control and improve recovery rates on the assigned Portfolio.

•  Initiate of legal action on problematic customers

•  Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Unsecured Business Loans.

•  Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommending solutions, and supporting the collection team to achieve targets.

•  Ensure timely allocation of cases to Collections Managers and Executives based on Geography and Vintage.

•  Ensure the collection efficiency through daily reports and regular reviews with the team.

•  Strategize, forecast, drive and execute plans including the hiring plans.

•  Ensure dissemination of targets, KPI, and incentive structure to the team at the beginning of the month.

•  Ensure periodic audits of agencies and the in-house processes through the audit team and compliance with processes within the Region

•  Ensure internal and external guidelines are adhered to in the field

•  Motivate team through coaching, development, and training interventions

•  To support the business on data quality management i.e. improving the quality of customer information available through timely feedback

•  Scan the environment and be up to date on emerging trends

 

Preferred candidate profile

 

•  Bachelor's degree in any specialization.

•  Proven experience in collection management, preferably in the unsecured lending industry.

•  Strong knowledge of collection practices, legal regulations, and debt recovery procedures.

•  Excellent communication, negotiation, and interpersonal skills.

•  Strong analytical and problem-solving skills.

•  Proficiency in MS Office and collection management software.

•  Knowledge of local laws and regulations relating to debt collection

Location - Ahmedabad

Email ID: rahulk.kanojia@white-force.in 

Contact : 9300955707