Dear All,

We are looking out for Senior Servicenow Developer.

Number of positions: 3

Location: Remote

Time zone: PST / EST

Shift: Night

Type: Contractual

Tenure: 3 to 5 Months.

The Change Management Engineer will provide the hands-on technical expertise to operationalize policy enforcement. This role configures IT service management (ITSM) tools, builds approval workflows, and ensures technical controls are in place to enforce the updated change management process.

Key Responsibilities

 Configure ITSM platform (ServiceNow, Remedy, Jira, or equivalent) to enforce change approval workflows.

 Develop automation for rollback, approvals, and post-implementation reviews.  Support technical staff in submitting, tracking, and documenting change requests.

 Build dashboards and reports for technical compliance metrics.

 Pilot test enforcement workflows in high-risk domains (e.g., firewall, payment, surveillance).

 Troubleshoot and fine-tune enforcement controls to balance security with operational efficiency.

Qualifications & Experience

 5+ years of ITSM or IT operations engineering experience.

 Strong hands-on expertise with ServiceNow, Remedy, or similar ITSM platforms.

 Experience integrating security controls into IT operations workflows

 Knowledge of scripting/automation for change rollbacks and enforcement.

 Familiarity with ITIL v4 and enterprise change management practices.

Interested candidates can share CV on ayushi.chouhan@white-force.in