Key Responsibilities:

• Promptly attend and respond to customer enquiries.

• Negotiate competitive freight rates with airlines, sub-agents, destination offices, and transporters.

• Understand customer needs and provide effective, customized solutions.

• Coordinate with local shippers, destination offices, and CHA for smooth shipment handling.

• Update shipment status, track deliveries, and ensure proactive follow-ups.

• Maintain daily, weekly, monthly MIS.

• Participate in cargo planning and ensure committed cargo volumes with airlines are met.

• Provide timely and competitive rate quotations for spot queries.

Requirements:

1. Proven experience in Air Export Pricing (preferably in freight forwarding/logistics).

2. Strong negotiation, communication, and interpersonal skills.

3. Ability to work collaboratively with cross-functional teams.

4. Good knowledge of market trends and the air freight industry.

5. Proficiency in MS Office and ERP/Freight forwarding systems