Key Responsibilities:

● Communicate with customers through various channels, including phone, email, and social media,

to address their inquiries and concerns.

● Build and maintain strong, long-lasting customer relationships.

● Identify customer needs and recommend products or services to meet those needs.

● Provide product information and technical support to customers.

● Respond to customer complaints and resolve issues in a timely and professional manner.

● Collaborate with sales and marketing teams to identify new business opportunities.

● Meet and exceed customer satisfaction and sales targets.

● Keep accurate records of customer interactions and transactions.

● Continuously improve customer service and satisfaction by analyzing customer feedback and

implementing changes as necessary.

● Conduct market research to identify customer needs and trends