• Handle calls on leads generated
• Describe the services and USP of the same and try to generate maximum conversions
• Regular follow-ups with potential customer
• Overall problem solving for customers and coordination as necessary.
• Handle any operations-related activities that may be required
• Tabulate and record responses from all channels on excels.
• Generate relevant reports from the same.
• Analyse the quality of calls and strive for improvement.
• Preparing of daily reports and maintaining of daily data