Position: Customer Support Desk Executive

Location: koramangala, Bangalore

1) Responsible:
Responding to customer inquiries and resolving complaints in a timely and efficient manner.
Handling both post-delivery and pre-delivery issues to ensure customer satisfaction.
Providing accurate information about products, services, and delivery processes to customers.
Collaborating with other departments to address customer concerns and escalate issues when necessary.
Maintaining comprehensive records of customer interactions and resolutions.
Working collaboratively with the team to improve overall customer support processes.