1. Management of various technological system and ensure data accuracy and timely
updates for the entire hub in SalesForce, ERP – SOM and other business application
like Saturn, iBAAP, TTT
2. Drive correct and timely updation of the SSIP Project and entries
3. Leading the zonal business analyst and Cluster business coordinator for following the
above system updates
4. Generate analytical reports on
a. New Sales
b. Termination and threats
c. Price increase
d. Contract management and renewal
e. Service Increase and decrease
f. Client Wise Margin Analysis
g. Data Preparation for Trade Review
h. Any other as defined by the zonal head
5. Follow up with team and customers for Price Increase
6. Customer SLA management for service delivery
7. Assist for Financial Budget Preparation
8. Create new sales orders
9. Top 20 accounts of the zone, manpower & SLA management
10. Create and maintain letters, communication, and minutes of critical meetings.
11. Organize work by reading and routing correspondence, collecting information, initiating
telecommunications etc.
12. Assist in the planning and preparation of periodic meetings, teleconferences etc.
13. Manage schedule & appointments for the Zonal Head