Employee Type:
Full TimeContact Person:
Dharna ShrivastavaContact:
8959904707Location:
MumbaiJob Position:
Kiosk ManagerExperience
9 to 14 YearsQualifications:
Any GraduateSalary:
₹1200000 - ₹ 2000000Date posted:
02-Jul-24Insight Cosmetics
Mumbai
Responsibility
· Expand and open kiosk counters across pan India.
· Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures.
· Monitor staffing levels, schedule shifts, and allocate resources efficiently.
· Set and achieve sales targets and key performance indicators (KPIs).
· Implement strategies to drive sales, upsell products, and maximize revenue.
· Ensure that customers receive excellent service and have a positive experience at the kiosk.
· Address customer inquiries, concerns, and feedback promptly.
· Recruit, train, and supervise kiosk staff.
· Conduct performance evaluations and provide feedback to team members.
· Foster a positive and motivated work environment.
· Manage inventory levels and ensure stock is replenished as needed.
· Conduct regular inventory checks to prevent shortages or overstock situations.
· Prepare and analyse financial reports, including sales reports, expenses, and profit margins.
· Implement cost-control measures to optimize financial performance.
· Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products are well-presented.
· Collaborate with marketing teams for promotional displays and campaigns.
· Ensure compliance with health and safety regulations.
· Adhere to all relevant legal guidelines and industry standards.
· Manage relationships with suppliers and vendors.
· Negotiate terms and conditions to optimize procurement processes.
· Identify potential locations: Analyse demographics, foot traffic, and competition to pinpoint areas with high potential for your kiosk.
· Understand customer needs: Research customer preferences, buying behaviour, and trends relevant to your kiosk offering.
· Define your goals: Clearly outline your expansion objectives, including the number of new kiosks, target locations, and growth timeline.
· Revenue projections: Develop realistic revenue forecasts based on market research and historical performance.
· Enhance brand visibility: Develop a cohesive branding strategy to maintain consistency across all kiosks.
· Implement marketing campaigns: Use various marketing channels, both online and offline, to create awareness about your kiosk expansion.
· Stay agile: Be adaptable and open to making changes based on market dynamics, customer feedback, and emerging trends.
· Innovate: Introduce new products, services, or experiences to keep your kiosk offerings fresh and appealing.