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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Bhumika Chouksey
  • Contact:

    93299 31731
  • Location:

    Bengaluru
  • Job Position:

    Customer Success Executive
  • Experience

    1 to 6 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹300000 - ₹ 400000
  • Date posted:

    17-Aug-24

Customer Success Executive

Ikeva

Bengaluru

Job Description:

Client Management

● Reception Management.

● Be the first person for the point of contact for clients.

● Great and assist members & their guests.

● Handle potential client visits.

● To manage incoming and outgoing calls for clients

● Plan and execute fun and engaging activities for clients.

 

Operations Management

● Receive and register client requests.

● Coordinate with housekeeping and security teams for optimal service delivery.

● Manage and control inventory & ordering of consumables in the center.

● Monitor upkeep of the facility.

● Ensure tickets are raised for client complaints and the same is addressed on priority.

● Assist your managers in making the center successful