Job Description

 This role will play a critical role in the newly created AI and Automation solutions division. Where lead analyst will work closely with product managers and US banking clients to create transformative Automation solutions and products in Contact center, Deposit management, loan onboarding, dispute and Fraud management space. Analysts need to have following experience  Prior experience of supporting products management and engineering teams with ideally a B2B SaaS or enterprise Banking product company, B2B Fintech selling solutions to Banks. Some prior management and solutions consulting experience will also be useful.  This role will be ideal for those who want to progress to product management career in B2B SaaS companies. The ideal person should have some exposure to product management esp with AI/GenAI products. a. AI/ML/GenAI product requirement analysis: The analysis should have experience of assisting product teams and client interview in i. product requirement analysis and interviewing clients in understanding the clients’ requirements. b. Excellent problem solving, presentation and client management skills: The person should have presented to client and lead problem solving discussions. Typically, consultants follow this approach so analyst will also need to take this approach rather than just taking instructions from client, he/she needs to value add to the discussion and arrive at potential solutions. c. AI/ML/GenAI driven Automation Solutions design skills: This role will involve Ai/GenAI solutions and product design and hence person should have worked either as BA/Product manager/Consultant in design in AI solutions esp. US Banks d. Ability to write BRD, PRD, FSD for B2B SaaS products in details I. Prior experience with Data science, Analytics, Financial Services/ Consumer banking business(preferred) - with extensive product/solutions orientation related to Customer Onboarding, Customer Service, Fraud management, Risk management or related areas. II. Gathering and analyzing requirements for features and translating them into actionable solutions/products. e. Basic understanding of Cloud technologies, Big data, Data base, Scrum planning and use Jira for collaboration and project management across product and engineering teams. f. Should have passion for new technologies and curious mind set with awareness of new startups and innovation.  Engineering and MBA from Tier 1 institute with 5-12 years of experience.