● Investigate historical data for each defaulter

● Find and contact clients to ask about their overdue payments

● Take actions to encourage timely debt payments

● Process payments and refunds

● Resolve billing and customer issues.

● Update account status records and collection efforts

● Report on collection activity and accounts receivable status.

● Personal Visit on High Value accounts for fast resolution.

● Coordination with the Legal team for fast Recovery.

● Able to do allocation to respective agency and Executive.

● Cost saving Intention when allocating case to agency.

Team Management :

● Find the Agency for Respective location in minimum cost and result oriented.

● Able to handle the team of executive and Agency and timely feedback update is Compulsory.

● Should be able to Joint Visit with the Executive to resolve the Stress account.

● Able to do Team Review and Guide them to achieve Individual Goal