Identify and develop strategic relationships with potential students who would require a loan  Develop a strong pipeline of new students through direct or indirect customer contact and prospecting.  Place outbound calls, send letters, and emails to contact delinquent borrowers and advise them of their repayment responsibility and options.  Receive phone calls from students, answering their questions regarding their loan queries and repayment options.  Analysing the financial status of a borrower.  Monitor and analyse the steady pipeline to review performance & optimise accordingly to ensure that the objectives are being met  Maintain strong follow-ups and regular feedback calls  Create lead engagement plans and strategy.  Research the details pertaining to each offering and add onto it on a timely basis