Oversee, delegate, and manage key departments, including faculty management, placements, and student events at the Delhi campus.

Ensure smooth administrative operations and high team performance to maintain an excellent student experience.

Lead the Student Success & Placement team to provide a consistently positive experience from onboarding through to placement.

Conduct feedback sessions, CSAT & NPS surveys, and develop action plans to address and resolve course-related issues.

Address and resolve student and faculty escalations effectively, ensuring efficient academic scheduling.

Maintain high feedback scores and balance faculty needs while adhering to cost management directives.

Collaborate with the program head to implement training strategies for all programs.

Define team deliverables, roles, and responsibilities, and plan training sessions to support project success.

Implement efficiencies through automation to improve student and faculty management.

Monitor student attendance, assignments, grievances, and retention, and apply practical improvements.

Plan and execute key academic events, such as orientation and convocation.

Deliver engaging presentations to students and faculty, fostering a positive educational environment.

Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.