Employee Type:
Full TimeContact Person:
Arya SethContact:
9303447007Location:
HyderabadJob Position:
TA Sales ManagerExperience
7 to 18 YearsQualifications:
Any GraduateSalary:
₹500000 - ₹ 1400000Date posted:
22-Oct-24Magellanic-cloud Ltd.
Hyderabad
Client Onboarding & Training: Guide new clients through the onboarding process, providing training and support to ensure a smooth transition and effective adoption of our solutions.
Customer Engagement: Develop and maintain strong relationships with key stakeholders, understanding their goals, challenges, and needs to provide tailored solutions and proactive support.
Success Planning: Create and execute success plans to help clients achieve their objectives, leveraging our products and services to drive their business outcomes.
Issue Resolution: Act as the primary point of contact for client issues, collaborating with internal teams (e.g., technical support, product management) to resolve problems and ensure customer satisfaction.
Renewals & Upsells: Drive customer retention and expansion by identifying opportunities for upsells, cross-sells, and renewals. Work closely with the sales team to support revenue growth.
Feedback & Advocacy: Gather and communicate customer feedback to the product and development teams to influence product improvements and enhance the customer experience.
Reporting & Analytics: Monitor and report on customer health metrics, usage patterns, and other key performance indicators. Provide regular updates to clients and internal stakeholders.
INTRESTED CANDIDATE CAN APPLY ON BELOW GMAIL AND NUMBER
aryasethwhiteforce@gmail.com
93034 47007