HAPPIES T
wait please

Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Nikita Sirvi
  • Contact:

    8956859163
  • Location:

    Delhi
  • Job Position:

    Associate Telesales
  • Experience

    0 to 1 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹200000 - ₹ 30000
  • Date posted:

    18-Jun-25

Associate Telesales

Whiteforce

Delhi

Job Description:

Roles and Responsibilities – Telecalling Executive (DocOnline) 

 

  • Promote and sell DocOnline’s healthcare plans and value-added services to potential customers through outbound calls. 
  • Understand Customer health and financial needs to recommend the most suitable plan, with a focus on high-ATS products and EMI offerings. 
  • Clearly explain plan benefits, features, and pricing to customers, addressing queries and building confidence in our services.
  • Maintain strong customer relationships by following up, resolving concerns, and ensuring a smooth onboarding experience. 
  • Accurately document sales interactions, lead status, conversions, and feedback in CRM systems. 
  • Share regular updates with the Team Leader on progress, objections faced, and potential improvements. 
  • Develop a deep understanding of DocOnline’s digital health services, including Doctor Consultations, SmartSave, Chronic Care, Mental Health products, and more. 

 

Skills and Experience 

 

  • Minimum 6 months to 1 year of experience in outbound tele-sales, preferably in healthcare, insurance, or fintech domains. 
  • Proven track record of meeting or exceeding sales and conversion targets. 
  • Excellent communication skills in Hindi and English; proficiency in regional languages (e.g., Telugu, Malayalam, Tamil, Gujarati, Marathi, Kannada) is a plus. 
  • Comfortable with target-driven environments and capable of handling objections with confidence. 
  • Strong interpersonal skills with a customer-first approach. 
  • Quick learner with the ability to grasp evolving DocOnline product offerings and service enhancements.