Employee Type:
Full TimeContact Person:
Samriddhi MishraContact:
9171930707Location:
PuneJob Position:
Customer Delight AssociateExperience
1 to 8 YearsQualifications:
Any GraduateSalary:
₹100000 - ₹ 500000Date posted:
11-Dec-24Fittr
Pune
Provide Exceptional Support: Respond to customer queries via email, chat, and phone calls, ensuring each interaction is handled with empathy, clarity, and professionalism.
Solve Customer Challenges: Proactively address and resolve customer concerns by identifying the root cause and providing timely solutions.
Deliver Delight: Create positive experiences by understanding customer needs, offering personalized assistance, and going the extra mile to ensure satisfaction.
Maintain Performance Standards: Meet key customer support metrics,
such as response time, issue resolution time, and customer satisfaction
scores.