Pre-Sales Support:

• Collaborate with sales teams to identify and qualify opportunities.
• Conduct technical presentations and product demonstrations to prospective clients.
• Analyze customer needs and propose appropriate solutions.

Solution Design:

• Work with clients to design and customize solutions that meet their technical and business requirements.
• Create detailed proposals, including product configurations, timelines, and cost estimates.

Technical Expertise:

• Act as a subject matter expert (SME) for the company's products and services.
• Provide technical support during sales calls and meetings.

Customer Engagement:

• Build strong relationships with customers by understanding their challenges and goals.
• Address technical questions and concerns effectively.

Post-Sales Support:

• Assist in the onboarding and implementation process.
• Ensure a smooth transition from sales to account management or customer success teams.

Collaboration:

• Work closely with the product development team to provide feedback on customer needs and market trends.
• Stay updated on new product features and industry advancements.

Training & Development:

• Train customers on the effective use of the company’s products and services.
• Provide internal training to sales team members on technical aspects of products.