Client Relationship Management

• Build and nurture strong, long-term relationships with clients.
• Serve as the primary point of contact for assigned accounts.
• Understand client needs and provide tailored solutions to meet their goals.

Business Development

• Identify opportunities to cross-sell or up-sell products and services.
• Collaborate with internal teams to develop customized proposals and deliverables.
• Meet or exceed sales targets and contribute to revenue growth.

Client Support and Retention

• Address client concerns promptly and effectively, ensuring customer satisfaction.
• Monitor client account activity and proactively address issues or concerns.
• Conduct regular check-ins and performance reviews with clients to ensure alignment.

Market Research and Insights

• Stay updated on industry trends, competitor activities, and market opportunities.
• Provide feedback to internal teams regarding client needs and market conditions.

Reporting and Documentation

• Prepare regular client reports, presentations, and updates.
• Maintain accurate client records and documentation in CRM systems.