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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Mili Chavhan
  • Contact:

    6264800152
  • Location:

    Kolkata
  • Job Position:

    Telecaller
  • Experience

    1 to 3 Years
  • Qualifications:

    12th
  • Salary:

    ₹100000 - ₹ 200000
  • Date posted:

    10-Jan-25

Telecaller

George Telegraph Group

Kolkata

Job Description:

Job Responsibilities

  • Making calls to potential customers
  • Explaining company services and products
  • Maintaining daily call records
  • Submitting daily progress reports
  • Contacting current and potential clients to inform them regarding the product and service.
  • Answering all queries and questions regarding the company and product.
  • Understanding customers’ requirements by asking questions and closing the deal.
  • Keeping the customer database maintained and updated.
  • Taking and processing orders accurately.
  • Preserve the company’s reputation by handling grievances.
  • Facilitating companies’ sales by going the extra mile and meeting a sales quota.
  • Keeping a record of all the sales calls and notes of useful information
Qualifications

  • 12th/ Grads or higher education
  • Fluent communication skills in the local language
  • 1+ years of experience as a tele caller or any similar role.
  • Proven track record of successfully achieving the sales quota.
  • Knowledge of computer programs like CRM and telephone systems.
  • Efficient with English.
  • Excellent interpersonal and communication skills.
  • Excellent negotiation skills and the ability to resolve issues.
  • Basic computer skills