Product Expert will be responsible for, • To support insurers' teams in sales efforts on call • Attend pre-scheduled joint customer calls to guide them towards policy purchase • To ensure product benefits& risks are correctly communicated to the customer • To answer customer and partner employees' queries on products with proper rebuttals • To ensure the partners' sales process is adhered to correctly Product Expert is required to have, • Minimum 1 year experience in customer service representative • Strong understanding of products (will be judged basis PKT scores) • Employees may have to appear for an joint interview with our partner insurers