Employee Type:
Full TimeContact Person:
KratikaContact:
93299 31736Location:
HyderabadJob Position:
Project Support EngineerExperience
3 to 10 YearsQualifications:
Any GraduateSalary:
₹400000 - ₹ 500000Date posted:
31-May-25Velan IT Solutions Pvt Ltd
Hyderabad
Project ExecuƟon & Commissioning:
Lead end-to-end deployment of Genetec-based integrated security systems, including
server configuraƟon, VMS setup, access control integraƟon, and ANPR calibraƟon.
Configure and commission Genetec Omnicast, Synergis, and AutoVu modules with
third-party hardware (Axis, Bosch, Hanwha, HID, Mercury, etc.).
Implement federated architectures, failover clustering, and mulƟ-site unificaƟon.
Integrate with third-party plaƞorms such as BMS, fire alarm systems, video analyƟcs,
and elevator access using SDKs and APIs.
Perform system tesƟng, validaƟon, and commissioning sign-off with client
stakeholders.
Support & Maintenance:
Provide L2/L3 support for Genetec Security Center installaƟons, handling advanced
diagnosƟcs, soŌware upgrades, and patch management.
Manage and monitor system health, resource uƟlizaƟon, database integrity, and
storage opƟmizaƟon.
Generate support documentaƟon, change logs, incident reports, and prevenƟve
maintenance plans.
Coordinate with Genetec support and escalate cases as per SLA guidelines.
Client Engagement & Training:
Interact Act as the technical interface for enterprise customers, consultants, and
internal project teams.
Conduct user training, admin onboarding, and operaƟonal handholding postdeployment.