Responsibilities and Duties
● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment, etc. to the loan customers
● Detailing transaction-related details like available payment modes, and how to make payments through these modes
● Resolving customer queries related to loan disbursal, loan repayments, etc.
Required Experience, Skills, and Qualifications
● Any full-time UG degree
● Calling experience is a big plus
● Strong verbal and written communication skills