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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Mayur Gujrati
  • Contact:

    8305104855
  • Location:

    Kolkata
  • Job Position:

    TeleCaller Executive
  • Experience

    0 to 2 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹100000 - ₹ 200000
  • Date posted:

    19-Jun-24

TeleCaller Executive

Juvas

Kolkata

Job Description:

As per our telephonic interview i am sharing JD of the company, kindly go through it and revert me back with your confirmation on same. 

 Company - Jivah Electricals 

Website - https://jivah.com/

 Position - Telecaller Skills - Good coomunication skills

 Experience - 6 months to 1 year

 Location - Kolkata Address - 2nd Floor, 18 Rabindra Sarani, Terita Bazar, Poddar Court, Tiretti, Kolkata -700001

 Roles & Responsibility:

 * Make outbound calls to potential and existing customers to inform them about products and services

. * Answer incoming calls from customers to address their inquiries, resolve issues, and provide information. * Maintain detailed records of calls and customer interactions in the CRM system. * Follow up on leads and prospects to convert them into customers. * Achieve daily, weekly, and monthly targets for calls and sales. * Handle customer complaints and provide appropriate solutions in a timely manner. * Stay updated on product knowledge, company promotions, and industry trends. * Collaborate with the sales and marketing teams to enhance customer acquisition strategies. Regards, Mayur Gujrati HR Associate