Job Title: Customer Care Executive Company: DocOnline Health India Pvt Ltd Location: Work from Home Experience: 1+ Years (Freshers can also apply) Language Proficiency: Assamese,English Industry: Health Care Website: Job Description: About DocOnline Health: DocOnline Health India Pvt Ltd is a pioneering health tech company dedicated to making healthcare accessible and affordable through telemedicine. Our platform connects patients with medical professionals, providing timely and quality medical advice. Key Responsibilities:  Customer Support: Handle customer inquiries and provide accurate and timely information regarding DocOnline's services.  Issue Resolution: Resolve customer complaints and issues with a focus on maintaining high levels of customer satisfaction.  Communication: Engage with customers through various channels (phone, email, chat) and ensure clear and effective communication.  Data Management: Maintain accurate records of customer interactions, feedback, and issues in the customer support database.  Follow-Up: Conduct follow-up communications to ensure customer issues are resolved and satisfaction is maintained.  Product Knowledge: Stay updated on DocOnline's services and features to provide knowledgeable support to customers. Requirements:  Experience: 1+ years of experience in customer care or support roles. Freshers with excellent communication skills are encouraged to apply.  Language Skills: Proficiency in Assamese is mandatory.  Communication: Strong verbal and written communication skills.  Problem-Solving: Ability to handle challenging situations and resolve customer issues efficiently.  Self-Motivation: Ability to work independently and manage time effectively in a remote work environment.  Customer-Centric: Strong focus on providing excellent customer service and building positive relationships. What We Offer:  Remote Work: Enjoy the flexibility of working from home.  Career Growth: Opportunities for professional development and career advancement.  Supportive Environment: Be part of a dynamic and supportive team committed to enhancing healthcare access.  Competitive Compensation: Attractive salary package with performance-based incentives. Website: https://www.doconline.com/