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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Danish Ahmed
  • Contact:

    6264800160
  • Location:

    Hyderabad
  • Job Position:

    Customer Service Executive
  • Experience

    1 to 4 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹300000 - ₹ 400000
  • Date posted:

    28-Aug-24

Customer Service Executive

Ikeva

Hyderabad

Job Description:

13.3333px; background-color: rgb(255, 255, 255);">Key Responsibilities:

Client Management
● Reception Management.
● Be the first person for the point of contact for clients.
● Great and assist members & their guests.
● Handle potential client visits.
● To manage incoming and outgoing calls for clients & iKeva.
● Plan and execute fun and engaging activities for clients.

Operations Management
● Receive and register client requests.
● Coordinate with housekeeping and security teams for optimal service delivery.
● Manage and control inventory & ordering of consumables in the center.
● Monitor upkeep of the facility.
● Ensure tickets are raised for client complaints and the same is addressed on priority.
● Assist your managers in making the center successful.

Desired Candidate Profile
● Vibrant personality & Positive attitude.
● Excellent communication skills.
● Customer centric.
● Good coordination & multitasking skills.
● Knowledge with MS-Office & experience in any other software or application is preferable.