Job Responsibilities:

• Opening the store in time in the morning and closing the store. You are also responsible for the safety of the store keys.
• As a Retail Store Manager, you must lead your subordinates by setting up examples in the most professional manner, motivate to improve their performance, train them to improve their skills, delegate work to improve their affectivity and appraise them honestly.
• You must provide your subordinates opportunities to grow and promote the values and ethics of the organization.
• Maintain the neatness, cleanliness and ambience in the store at all times. You must also sensibly display the product, merchandise and keep them changing periodically to catch customer attention.
• You must plan and decide the weekly off for your employees a week prior in balanced form to avoid man power crisis in the store.
• You must run and manage the store following the defined Store Operation Guideline of the company at all times.
• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service to achieve maximum sales revenue for the organization
• Achieve your individual and store established goals and targets
• Participate whole heartedly in all promotions and offers as may be launched by the company from time to time to introduce promotions and opportunities to customers
• Cross selling products to increase the store sales revenue and units
• Provide information to customers regarding all products like frames, lenses, spectacle, sunglasses, prescription sunglasses, contact lenses, contact lens care products, accessories and all other products introduced by the company
• Use merchandise, tools and all the gadgets provided by the company or introduced by the company to demonstrate products, take dispensing measurements and educate the customers
• Handle all customer complaints in most effective manner to restore their satisfaction quickly and proactively
• Maintaining neat and orderly appearance throughout the store and always maintain a pleasant ambience in store at all time
• Recording and reporting of all data needed for smooth functioning of store
• Effective and meaningful participation in all the store activities like inventory management, cash reconciliation, cash register, managing financial transaction, balancing drawers, banking, proper product display, daily order delivery management, daily order management, customer calling, order verification, data feeding in the system, refilling consumables, refilling inventory, managing patients for eye test, maintain all the assets of the store and any other work as may be needed from time to time
• Always keep in mind that the customers are the asset of the company and as a company employee it is the responsibility of the sales executive is to maintain the asset of the company.
• Always ask for referrals from the customer after completing a deal.

Key Skills Required:

·        Retail Experience (Should be Smart, Confident, Presentable, good in communication)

·        Premium Retail Brand Experience.

Perks and Benefits:

Ø  Provident Fund

Ø  Gratuity

Ø  ESIC

Ø  Quarterly Bonus

Ø  Lucrative Incentive

Ø  Direct Company Payroll

We believe that our employees are our internal customers and hence we provide them ambience and serenity of an excellent environment to work and help them make their career. Our vision is quite clear. We focus to reach at the peak of Optical Retail Industry in India.

We are dedicated to providing superior customer service with an emphasis on personal customer relationships. Our strength is our employees’ dedication to teamwork, commitment to excellence, and focus on continuous improvement. Our interactions are based on transparency and mutual respect. Integrity, credibility, reliability and consistency define everything we do. We don’t promise more than what we can deliver but we will deliver more than we promise.”

Himalaya is promoted by Binani family with more than 85 years of collective industry experience. The company’s current senior most Director who is a responsible corporate citizen of India is also the President of Indian Optical Association.