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About AppitSimple

AppItSimple Infotek is a leading software development company that specializes in providing innovative and customized software solutions to businesses of all sizes. With a team of experienced developers, designers and project managers, we help organizations to transform their ideas into successful digital products. Our focus is on delivering high-quality, scalable, and secure solutions that meet the unique needs of each client. Whether you're looking for a custom web application, mobile app, or cloud-based solution, AppItSimple Infotek is your partner for success.
 URL : https://appitsimple.com/

About Software Suggest

SoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.
To know more: https://www.softwaresuggest.com/

Roles & Responsibilities :

·         Successfully manage renewals with existing clients on a timely basis

·         Create opportunities for cross-selling and up-selling on a quarterly basis

·         Manage pipeline and ensure quarterly renewal and cross-selling targets are achieve

·         Nurture and maintain strong relationship with assigned clients

·         Focus on customer retention through a consultative approach

·         Condut periodic review meetings for monitoring various delivery metrics 

·         Seek testimonials and reviews from clients to further enhance the brand SoftwareSuggest

·         Monitor NPS score of clients and proactively work towards achieving desired behnchmark

Requirements:

- Proven experience in customer success, account management, or similar role.
- Strong interpersonal and communication skills.
- Technical aptitude and ability to learn and explain complex products.
- Exceptional problem-solving skills.
- Ability to work independently and also manage the team.

Perks of Working with Us!

5-day Workweek
Unlimited Paid Leave Policy
Uncapped Performance-Based Incentives
Reward & Recognition Programs
Annual Company Retreats
Employee Referral Rewards

Musarrat
musarrat.jahan@white-force.in
9329931739