Responsible for driving commercial excellence for the zone and driving decisions and initiatives based on business analysis and data analytics. Work in a cross functional manner to drive improvement projects for the business and coordinate between the hub and the Clusters for seamless exchange of ideas and implementation of organizational initiatives. Support the Zonal Head in driving the business agenda for the zone.

Key Job Responsibilities & Accountabilities

1. Management of various technological system and ensure data accuracy and timely updates for the entire hub in SalesForce, ERP – SOM and other business application like Saturn, iBAAP, TTT
2. Drive correct and timely updation of the SSIP Project and entries
3. Leading the zonal business analyst and Cluster business coordinator for following the above system updates
4. Generate analytical reports on a. New Sales b. Termination and threats c. Price increase d. Contract management and renewal e. Service Increase and decrease f. Client Wise Margin Analysis g. Data Preparation for Trade Review h. Any other as defined by the zonal head
5. Follow up with team and customers for Price Increase
6. Customer SLA management for service delivery
7. Assist for Financial Budget Preparation
8. Create new sales orders
9. Top 20 accounts of the zone, manpower & SLA management
10. Create and maintain letters, communication, and minutes of critical meetings.
11. Organize work by reading and routing correspondence, collecting information, initiating telecommunications etc.

12. Assist in the planning and preparation of periodic meetings, teleconferences etc.