Job Summary: Write the Job Summary on what this role would be doing, this is direct summary of Top Role Activities. Include details on the department and its visionAt FITTR, we're committed to delivering exceptional experiences to our customers, and we’re looking for a Customer Delight Associate to join our dynamic team. As the first point of contact for our customers, you’ll play a key role in addressing their needs and ensuring their satisfaction via email, chat, and voice support. In this role, you’ll be responsible for managing customer queries, resolving issues efficiently, and delivering a seamless experience that goes above and beyond expectations. You’ll bring your problem-solving abilities, clear communication, and proactive approach to handle challenges, ensuring customers feel valued and supported every step of the way. With a Customer First mindset, your focus will be on creating positive experiences, fostering long-term relationships, and continually improving the FITTR experience. You’ll work closely with a team of like-minded individuals, dedicated to delivering world-class service. Responsibilities: List the responsibilities, these should be the roles KPIs that we would measure on-