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Job Information

  • Employee Type:

    Full Time

  • Contact Person:

    Stephen

  • Contact:

    9039220707

  • Location:

    Kolkata

  • Job Position:

    Relationship Manager

  • Experience

    1 to 7 Years

  • Qualifications:

    Any Graduate

  • Salary:

    ₹200000 - ₹ 500000

  • Date posted:

    20-May-25

Relationship Manager

Reliance Nippon Life Insurance Company Limited

Kolkata

Job Description:

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  • Client Needs Assessment:
    Understand client needs, expectations, and financial goals to provide tailored insurance solutions. 
  • Product Knowledge:
    Demonstrate a strong understanding of the company's insurance products and services. 
  • Sales and Cross-Selling:
    Identify opportunities to cross-sell and upsell products to existing clients, contributing to revenue growth. 
  • Client Retention:
    Ensure client satisfaction through excellent service and prompt resolution of issues, aiming for long-term client retention. 
  • Business Development:
    Identify and pursue new business opportunities, generating leads and converting prospects into clients. 
  • Sales Target Achievement:
    Meet or exceed individual and team sales targets. 
  • Collaboration and Communication:
    Work effectively with internal teams, such as sales, underwriting, and claims, to ensure smooth service delivery and address client needs. 
  • Market Knowledge:
    Stay updated on industry trends, competitor activities, and regulatory changes. 
  • Problem Solving:
    Effectively resolve client issues and address concerns in a timely and professional manner. 
  • Client Satisfaction:
    Actively seek feedback from clients to continuously improve service delivery and client satisfaction. 
    • Skills and Qualifications:
    • Communication Skills:
      Excellent written and verbal communication skills to effectively interact with clients and internal teams. 
    • Relationship Building:
      Ability to build and maintain strong relationships with clients, demonstrating empathy and understanding. 
    • Problem-Solving:
      Strong analytical and problem-solving skills to effectively address client issues and identify business opportunities. 
    • Sales Skills:
      Experience in sales, particularly in the insurance industry, with a focus on building long-term relationships. 
    • Insurance Knowledge:
      Strong knowledge of insurance products and services, regulatory requirements, and market trends. 
    • Negotiation Skills:
      Ability to negotiate effectively with clients to secure deals and ensure mutual satisfaction. 
    • Customer Service Skills:
      Demonstrated ability to provide excellent customer service and address client concerns in a timely and professional manner. 
    • Teamwork:
      Ability to collaborate effectively with internal teams to achieve common goals. 
    • Data Analysis:
      Ability to analyze data and identify trends to inform business decisions and improve performance.