Dear Candidate Company name - Pepperfry Company website -https://www.pepperfry.com/ Designation - Studio Manager Job Description We are looking for a passionate individual with excellent communication skills, good business judgement and analyticalthinking and superior organizational & time management skills. The person should have rich experience ideally in furniture or home business and a good sense of business administration. Role Responsibilities ▪ Responsible for overall performance of the Studio – Business performance, Operational excellence, People & Process related matters. ▪ Business performance – Achieve and exceed targets for key metrics – footfalls, conversions, sales, modular business as applicable, outbound and B2B business as applicable, channel partner and design partner business as applicable, buy on phone etc. ▪ Personally, contribute in an outsized proportion to target achievement of the Studio via intensive key customer/partner facing interactions. ▪ Operational excellence – Ensure that key operational elements are executed perfectly – opening, closing, attendance, projects etc. Oversee and actively manage the aspects of Studio Administration – upkeep, maintenance, oversight of housekeeping staff, studio budgets (petty cash, consumables, amenities etc.), keep clean records of expenses in an approved manner etc. ▪ People – Manage team actively, monitor performance, provide coaching for correction and development, maintainand improve morale of the team by helping them to grow as professionals and also achieving their immediate short-term business goals. ▪ Actively build skills in team members across – product knowledge, sales process knowledge. Do this both directlyand by taking help from central resources, merchants etc. ▪ Follow due process with high adherence and integrity – recording data, managing people and their development, interactions with customers and partners. ▪ Co-ordinate with Activation leadership and central teams to facilitate and align with on key projects including – inventory audit and maintenance (core responsibility), projects involving fixed assets and visual merchandise etc. ▪ Provide regular and special updates/reports of the business performance, issues, competitive and marketintelligence etc. to Area Manager and leadership ▪ Make plans for in-store and local activities – events/initiatives to promote Studio in the catchment. Be the point person for such activities that are driven centrally too. ▪ Take ownership for customer satisfaction for all in-store and associated, off-store, activities