Provide ongoing technical support for IT/security projects and service delivery Indeed+8LinkedIn+8AmbitionBox+8LinkedIn

Collaborate with project managers to track schedules, risks, and deliverables LinkedInNaukri

Troubleshoot technical issues (network, hardware, software) during installations or deployments LinkedInLinkedIn

Coordinate with vendors, internal teams, and clients to ensure timely resolution and escalation of issues Velan+10LinkedIn+10Naukri+10

Organize project-related documentation, reports, and progress updates Velan+7LinkedIn+7AmbitionBox+7

Support smooth transition from project rollout to managed/support services LinkedInLinkedIn

May involve intra-city travel for client site visits/debugging AmbitionBox

🎓 Required Skills & Experience

Bachelor's degree in IT, Engineering, or a related discipline

Typically 3–6 years experience in an IT support or project coordination role Glassdoor+8LinkedIn+8LinkedIn+8GameJobs+7LinkedIn+7Indeed+7

Strong technical skills: networking, server configurations, troubleshooting

Excellent communication skills—for liaising with technical and non-technical stakeholders

Solid organizational, multitasking, and documentation management abilities

Flexibility to travel within the city and occasionally on-site at client locations