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Job Information

  • Employee Type:

    Full Time
  • Contact Person:

    Vanshika
  • Contact:

    9300520707
  • Location:

    Hyderabad
  • Job Position:

    Customer Success Executive
  • Experience

    1 to 3 Years
  • Qualifications:

    Any Graduate
  • Salary:

    ₹200000 - ₹ 300000
  • Date posted:

    03-Sep-25

Customer Success Executive

Ikeva

Hyderabad

Job Description:

Job Details:



Reception Management:


● Be the first point of contact for members

● Greet and assist members & their guests

● Handle potential member visits.

● To manage incoming and outgoing calls for members & iKeva

● Plan and execute fun and engaging activities for members


Operations Management:


● Receive and register member requests

● Coordinate with housekeeping and security teams for optimal service delivery

● Manage and control inventory & ordering of consumables in the center

● Monitor upkeep of the facility

● Ensuring tickets raised for client complaints and same is addressed on priority.

● Assist your managers in making the center successful.


Desired Candidate Profile:


● Vibrant personality & positive attitude

● Great communication skills

● Customer centric

● Good coordination & multitasking skills

● Knowledge with MS-Office & experience in any other software or application is preferable.