Excellent logic and problem-solving skills and are numbers-driven. ● Strong interpersonal skills and stakeholder management skills ● Specialized Knowledge of Unsecured Business Loan Collection is a great plus ● Experience in building collection operations from the ground up and scaling them is a big plus ● Qualification and Experience: ● 10 - 15 years experience in the collections department with Banks, NBFCs, or Fintech. ● Master's/Bachelor’s degree in business, marketing, or a related field from a reputed institute. ● Should have handled 90+ NPA buckets (hard bucket) ● Should have experience in onboarding and managing multiple agencies